Tech Support
  • Location: Remote
  • Job Type: Full-time
  • Pay: starting at $16.50 per hour

Technical Support

This is a permanent remote-work position for an entry-level Technical Support. You will work on customer support tickets to fix payments and reports and will escalate tickets as needed. You will help clients by trouble-shooting the system, on both front-end and back-end, including devices and technologies that are used in conjunction with the system (such as printers/scanners, remote connections, etc.). This is an excellent role to get started in IT or Software Engineering.

Minimum Requirements:

  • Bachelors degree in a CIS/science/computer-related field
  • Friendly
  • Positive
  • Multi-Tasker
  • Organized
  • Clear Communication

Preferred Experience:

  • IT training or technical experience
  • Database experience